Due to the nature of our Products, all digital products (including but not limited to website templates, social media templates, premade brand kits, illustration packs, and fonts) are considered delivered in full immediately upon purchase and are therefore non-refundable under any circumstances.
In addition, any service that includes an immediate deliverable (such as questionnaires, workbooks, or similar materials provided at the start of the engagement) is also non-refundable once access has been granted or materials have been delivered.
By completing your purchase, you acknowledge and agree that no refunds, cancellations, or exchanges will be provided for these types of Products or Services.
Refunds for other service-based work (such as custom brand design, web design, or brand strategy engagements) will only be considered in alignment with the specific service agreement or contract executed at the time of booking.
